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Policies

By using the www.dhphomedelivery.com website, you agree to the terms and conditions outlined below. If you do not agree to these terms and conditions, please do not use this site. We reserve the right to change, modify, add or remove portions of these terms at any time, whenever we want. If you continue to use the site after we have posted changes to the terms, it means you have accepted those terms. If you need to contact us, please e-mail us at customerservice@dhphomedelivery.com.

Return Policy

All UNOPENED products can be returned within 30 days of purchase EXCEPT for T.E.D. Stockings, Travel Socks, Enteral Feeding Pumps and Vascular Therapy Pumps (these items are non returnable unless there is a manufacturers defect and are returned within 30 days). *Note* All UNOPENED products can be exchanged for a different size (EXCEPT for Enteral Feeding Pumps and Vascular Therapy Pumps) for a re-stocking fee of $15.00. Note: Special orders cannot be returned or refunded.

Privacy Policy

We know that safeguarding your privacy is serious business. Please take a minute to read the following policy so that you understand how we treat your personal information. As we update and expand our services, this policy might change, so please check it out periodically. If you have questions about our privacy policy, please e-mail us at customerservice@dhphomedelivery.com. If you sign up to use our services, you agree to these terms. DHP has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.dhphomedelivery.com.

Site Statistics

In general, DHP Home Delivery, Inc. (DHP) automatically gathers certain usage information like the numbers and frequency of visitors to www.dhphomedelivery.com and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. We do not link IP addresses to anything personally identifiable. This means that while we will know how many times a page gets visited, the individual user will be anonymous. We do not use or disclose information about your individual visits to www.dhphomedelivery.com or information that you may give us, such as your name, address, email address or telephone number, to any outside companies. We may share with our Web site partners aggregated statistical "ratings" information about the use of DHP.

Links

DHP may contain hyperlinks to Web sites operated by parties other than DHP. Such hyperlinks are provided for reference and convenience only. We do not control such Web sites, and are not responsible for their contents. Just because we have hyperlinks to such Web sites does not mean DHP endorses any of the material on such Web sites or have any association with their operators.

Users under 13

If you are under 13 you should always ask your parents for permission before sending any personal information to us or to anyone else. We will not use information about users under 13 in any individual profiles. As with all of our users, we do not rent nor sell personal information about users under 13 with third parties. In addition, we will not send any e-mail notices about products or promotions to users under 13 without first obtaining their parents' permission.

Copyright Rules

Everything you see or read on www.dhphomedelivery.com is owned by DHP Home Delivery, Inc. or used with permission. You may not copy, use, or retransmit anything from www.dhphomedelivery.com without our express written permission. Furthermore, you are not allowed to post or distribute any material you do not own or which you do not have permission to use. Violation of this policy may result in copyright, trademark, or other intellectual property rights violation and subject you to civil or criminal penalties. Anytime, with the exception of private e-mail, you upload to, distribute content, or publish through us, you grant DHP the right to edit, copy, remove, distribute, create derivative works from and publish such content in any form and medium, whether electronically or in hard copy and whether alone or as part of a collective work. You shall retain, however, whatever other rights you have in pre-owned elements of such content. All areas on www.dhphomedelivery.com are public and not private communications. Chats, postings, conferences, and other communications by users are not endorsed by DHP and such communications shall not be considered reviewed, screened or approved by DHP. We reserve the right for any reason to remove without notice any contents of www.dhphomedelivery.com received from a user.